HCMC, Vietnam

Product Designer
Service Designer

Xilo App is a social enterprise startup, a digital solution which aims to support the Xich Lo (Vietnamese tricycle) community. Xich Lo drivers have been facing difficulties as the Xich Lo has ceased to be pragmatic within the modern transport system, despite being a cultural icon.

Because Xich Lo drivers can only operate within certain areas of the city, Xilo offers the most popular routes for tourists between different iconic locations.

Also, Xilo supplies the Xich Lo drivers with a user-friendly and affordable digital system to operate and contact the customers since most Xich Lo drivers are unlikely to have a smart phone in their possession.